About Sentia
Sentia is a fast growing, nationally recognized, IT Solution provider located in Richmond Hill with deep skills in architecting, supplying, installing and managing complex IT solutions such as:
- Data Centre and Virtualization
- Data Protection and Cyber Security
- Managed Support
- Hosted and Cloud
- Networking and Security
Job Description
- Network and Network Security Solution Design for on premise and hosted solutions.
- Level 3 Network and Security Support
- Mentoring and development of L2 network and security solutions.
- On call escalation of problem tickets for L3-L4 role.
- Project services implementation on an as needed basis.
Duties and Responsibilities
- Provide Pre-sales solution design and consulting to Customers working with the Sentia Sales Team
- Provide Post-sales design and project consulting implementing network and security solutions.
- As part of a senior engineering team, develop programs and standards for development of junior technical resources.
- Provide L3 and above escalation support for internal and hosted solutions.
- Provide design and testing validation for new management and reporting solutions for security and networking.
Skills and Competencies
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- Enterprise Networking and Wireless
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- Effective Teamwork Skills
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- Problem Resolution Skills
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- Ability to work in high-stress environments
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Education and Experience
- University or College Degree in Engineering, IT, Management, Technology
- Minimum 10 years IT industry experience
- Professional or Expert Level industry designations
- Virtualization technologies
- Extensive Customer Service skills
IT Vendor specific certifications are an asset and must be provided.
For more information regarding career opportunities, or to apply, please contact us at hr@sentia.ca.