Network & Security Specialist

Company Description:

Sentia provides real-world IT expertise across a broad spectrum of subject matter which enables us to assess, architect, implement and manage high value IT solutions customized for unique business requirements. Sentia is a fast growing, nationally recognized, IT Solution provider located in Richmond Hill with deep skills in architecting, supplying, installing and managing complex IT solutions such as:

  • Cloud and On Premise Data Centres
  • Messaging, Collaboration and Business Optimization Solutions.
  • Zero Trust Access Solutioning
  • AI Consulting
  • Security first infrastructure projects.

Job Description

Sentia is currently seeking a Network & Security Specialist, reporting to the Head of Technical Services. This role is critical in supporting Sentia’s Network Operations Center (NOC) team and Customer delivery team by ensuring the reliability, availability, and performance of internal systems, including call center management systems, infrastructure, and network services.

You will also collaborate with the architecture team to develop new offerings and implement processes and systems to support these initiatives. This role is hands-on, requiring an individual who is passionate, takes ownership, and thrives in troubleshooting and architecting solutions for clients.

Core Responsibilities:

  • Provide design and resource support to the Sentia Customer Service team, innovating automation solutions, network security and working to provide our customers with an unparalleled support experience.
  • Collaborate with the architecture team to develop new service offerings and implement processes to support them
  • Contribute to the upkeep and improvement of network infrastructure and services to ensure high availability and performance
  • Resolve complex cross-functional technical issues in a timely manner, supporting both production and non-production environments
  • Improve network solutions and related processes applicable to all networking and security functions including SASE, ZTNA, Data Centre Networking, Firewall and Network Access solutions.
  • Coordinate services and monitoring to ensure seamless network operations and performance
  • Contribute to the planning and execution of security, disaster recovery, and failover strategies
  • Support periodic operational activities, including enterprise disaster recovery testing and continuous improvement initiatives
  • Perform network hardware installation tasks, such as routers, switches, and other infrastructure components
  • Participate in our support on-call rotation, as well as complete after-hours work as needed
  • Travel to customer sites for support as needed

Skills and Competencies:

Experience with network technologies, including:

  • SASE
  • Data Centre Networks
  • Enterprise Networks
  • Automation platforms such as Ansible and Terraform
  • AI toolset
  • ZTNA including NAC

Qualifications and Experience:

  • Minimum of 5 years of experience in network and security operations, testing, development, or integration.
  • Current professional level designations with leading network and security organizations.
  • Fortinet Certified Professional certification or higher (Solution Specialist, Expert levels) is required
  • Demonstrated knowledge of automation platforms
  • Demonstrated knowledge of Cisco, Fortinet, Aruba, network and security solutions.
  • Proven ability to support and optimize NOC environments
  • Experience presenting and articulating solutions to prospective customers’ IT teams
  • Familiarity with disaster recovery planning and execution
  • Experience with IT disciplines outside of networking and security networking & security is considered an asset

Perks:

  • Health and Dental Benefits
  • In-office gym for employees
  • Phone Reimbursement Plan
  • Flexible Work Hours
  • Start your morning off with coffee or tea along with breakfast and snacks
  • Quarterly team events
  • On-Site Parking

This role is open due to an existing vacancy, and we are seeking qualified applicants. The budgeted annual salary range for this role is $75,000 – $110,000 CAD. Starting salary is determined by the candidate's relevant experience and skills. In addition to base salary, this role is eligible for Sentia's full benefits package.

By submitting your application you consent to Sentia's use and processing of your personal information in connection with your job application and its recruitment processes.

Submission Requirements:

To apply, please send an email to recruitment@sentia.ca with the Job Title in the subject heading along with your name. We are an equal opportunity employer and value diversity and uniqueness at our company. We thank all applicants, however, only those selected for an interview will be contacted.

Sentia is committed to meeting the accessibility needs of all individuals in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code (OHRC). Should you require accommodations during the recruitment and selection process, please let us know.