Castool Tooling Systems is Canadian-based company with its head office located in Uxbridge, Ontario. Established in the early 1980’s, Castool manufactures tooling systems for die casting and extruding light metals serving primarily the automotive, aircraft, industrial and construction industries. Castool employs over 160 people, with plants located in Canada, Thailand and soon Morocco as it continues its global expansion with clientele in 55 countries. Castool is owned by parent company, Exco Technologies, a Canadian publicly traded company on the Toronto Stock Exchange (TSE).
In 2019, Castool found itself in need of assistance to re-design, re-architect and implement new technology in each of their Canadian and Thailand offices. Castool’s IT team were finding their aging systems inefficient, difficult to manage and lacking the agility and flexibility required to keep up with the pace of business. They truly were looking for a more modern approach to technology that would enable their IT team to better support their business as they continued to expand globally.
Castool needed to identify a solution provider who possessed the proper IT solution skills, expertise, and ability to execute under tight timelines and limited budgets. They also required a provider with the willingness and capability to support their growing needs beyond the Canadian border.
Castool has always exercised a stringent IT service provider selection process that includes consideration of at least four or five competitive vendor proposals. They maintain a strict set of requirements and measure each provider uniquely for each major IT project.
As with all customer projects, Sentia’s Pre-Sales Solution Engineer analyzed data collected during the information gathering phase, prepared configurations ensuring compatibility and ended by negotiating, on behalf of Castool, extremely attractive pricing across the many vendors involved to ensure Castool’s budget would be stretched as far as possible. Sentia then presented their comprehensive ‘IT Modernization’ proposal to Castool for consideration.
In the end, Sentia’s broad subject matter expertise coupled with their team’s willingness to go above and beyond for client needs subsequently resulted in the selection of Sentia being chosen to partner with to help modernize Castool’s IT environment in both Canada and in Thailand.
“Sentia’s professionalism, deep analysis, consultative approach & knowledge of Castool’s environment and quality of services have been the key driving factors as to why we partner with them the most,” Mr. Wei says. “We are at our best when we partner together.”