With 2025 fast approaching, the managed services industry is poised to see significant growth and transformation. According to a recent report by MarketsandMarkets, the managed services business is set to grow to over $511Billion by 2029. As organizations look ahead to 2025, process improvement, cost control and mitigating cyber threats remain top of mind.

As we inch closer to the end of 2020, we must take a moment to step back and reflect on the roller coaster of a year we have had. Disruption has been at the forefront of 2020 forcing businesses to quickly pivot and adapt to new and unfamiliar forms of normalcy. Unfortunately, the COVID-19 pandemic will not miraculous disappear once the clock strikes midnight on January 1st 2021. This new reality - this digital transformation - is for the long haul.