With 2025 fast approaching, the managed services industry is poised to see significant growth and transformation. According to a recent report by MarketsandMarkets, the managed services business is set to grow to over $511Billion by 2029. As organizations look ahead to 2025, process improvement, cost control and mitigating cyber threats remain top of mind.

2020 has undoubtedly been a year we won’t soon forget. From an IT perspective, it has been a year of significant digital transformation. The very core of how many businesses function has taken a dramatic shift. Many organizations have had to scale back on their resources and are struggling to efficiently operate while on a tight budget with stretched and over-worked staff.