Monday, January 8, 2024

Reduce Costs and Elevate the Customer Experience Through Managed Wi-Fi Solutions

Learn about all the benefits and value to outsourcing your wireless needs

By: Sentia   Categories:Network and Security

Reduce Costs and Elevate the Customer Experience Through Managed Wi-Fi Solutions

Managed Wi-Fi solutions can provide several benefits to businessess of all sizes. According to  Market Growth Reports, the global Managed Wi-fi solution market is projected to reach up to a staggering $10,343.48 Million by 2028.

The retail industry, in particular, can find immense benefit to the outsourcing of Wi-Fi networks leading to considerable cost savings, improved security, and an overall better customer experience.

Here are some of the key benefits of managed Wi-Fi solutions for the retail industry:


Improved Customer Experience

Managed Wi-Fi solutions can provide customers with a seamless and secure Wi-Fi experience while they shop. This can lead to increased customer satisfaction and loyalty.


Enhanced Performance

By outsourcing your Wi-Fi, your business can leverage cutting-edge technology like Wi-Fi 6, Wi-Fi6e and the soon-to-be-released Wi-fi 7, to optimize network performance throughout the entire coverage area. By monitoring network traffic and proactively resolving issues, managed Wi-Fi services can minimize downtime and maximize productivity. 


Scalability and Flexibility

As a business grows, so do its networking needs. Managed Wi-Fi solutions offer the flexibility to scale its Wi-Fi network effortlessly. Whether it's adding new devices, expanding coverage, or accommodating a surge in network traffic, these solutions can adapt to Sentia's evolving requirements. No more grappling with complex network setups or investing in additional hardware - managed Wi-Fi services offer a scalable solution that can keep pace with Sentia's growth trajectory.


Reduced Capital Expenditure

Since Wi-Fi-related hardware and software are hosted by the MSP, businesses no longer need to invest in upfront capital expenses when setting up their own networks. Instead, companies simply pay a monthly or annual subscription fee on a pay-per-use model.


Reduced Operational Expenditure

MSPs take care of all hardware and software updates, as well as upgrades, security patches, problem-solving tasks, and support to users through a helpdesk. Businesses do not have the added expense of having to hire dedicated IT staff to manage and maintain wireless networks and provide support to guests and other Wi-Fi users1.


Better Security

Managed Wi-Fi solutions can provide better security for retail businesses by offering advanced security features such as firewalls, intrusion detection, and prevention systems, and content filtering using the latest, state-of-the-art technology.


Cost-effectiveness

Implementing and maintaining a robust Wi-Fi network can be a costly affair. However, managed Wi-Fi solutions offer Sentia a cost-effective alternative. By outsourcing the management of their Wi-Fi infrastructure, Sentia can eliminate the need for dedicated IT staff, reduce hardware investments, and minimize ongoing maintenance costs. This allows Sentia to allocate resources more efficiently, investing in areas that drive innovation and growth.


Centralized Management

One of the key advantages of opting for managed Wi-Fi services is the convenience of centralized management. Sentia can bid adieu to the tedium of manually configuring and monitoring multiple access points. With a centralized management platform, Sentia's IT team can efficiently control and monitor the entire Wi-Fi network from a single interface. From monitoring network performance, identifying connectivity issues, to managing user access and allocating bandwidth, everything can be handled seamlessly, saving time and effort.

In summary, these benefits can absolutely cater to industries beyond retail, but the key points to note are the significant gains in customer experience and loyalty and the ability to better manage multiple locations through a centralized system.

To learn more about Sentia's managed wi-fi offering, please get in touch with us to get a conversation started.

To learn how Sentia significantly improved the overall business and customer experience for a leading Canadian clothing retailer, view the success story here:

Sentia
Sentia

Sentia

We are a high-value, trusted, Canadian IT solutions provider dedicated to delivering secure and reliable IT solutions across a wide variety of industries. We are committed to helping our customers meet and optimize their business goals.

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